Privacy Policy

At House Of Pranavi, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information to provide you with the best shopping experience:

  • Personal Information: When you place an order, subscribe to our newsletter, or contact us, we may collect personal details such as your name, email address, shipping and billing address, phone number, and payment information.
  • Payment Information: For processing transactions, we use secure third-party payment gateways, and we do not store your credit card information directly.
  • Non-Personal Information: We may collect data regarding your browsing behavior, such as IP addresses, browser type, and pages visited on our website, using cookies and similar technologies to improve our services and enhance your experience.

2. How We Use Your Information

The information we collect may be used for the following purposes:

  • Order Fulfillment: To process your orders, deliver products, and provide customer support.
  • Customer Communication: To send order confirmations, shipping updates, promotional offers, and newsletters (if you’ve opted in).
  • Improvement of Services: To personalize and improve our website and shopping experience based on your preferences and browsing history.
  • Security and Fraud Prevention: To detect and prevent fraudulent activity and ensure the security of your personal and financial data.

3. Sharing Your Information

We respect your privacy and will never sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who help us process payments, manage orders, and deliver services, such as shipping companies and marketing platforms. These partners are required to maintain the confidentiality of your data.
  • Legal Requirements: We may disclose your personal information if required by law or to protect our legal rights, such as responding to subpoenas, legal processes, or enforcing our policies.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience by remembering your preferences, improving website functionality, and providing personalized recommendations.

  • Essential Cookies: These are necessary for the operation of our website and include items like shopping cart functionality and account login.
  • Analytics Cookies: We use Google Analytics and other tools to monitor and analyze how visitors interact with our website to improve its functionality and user experience.
  • Advertising Cookies: These cookies track your browsing behavior and show you personalized ads both on and off our website.

You can adjust your browser settings to control or block cookies. However, disabling cookies may impact certain website features, including the checkout process.

5. Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes the use of encryption (SSL) during data transmission and secure servers. However, please be aware that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Data Rights

Depending on your location, you may have rights to access, correct, update, or delete your personal data. You also have the right to withdraw consent for any marketing communications you’ve subscribed to.

To exercise these rights, please contact us through the details provided below.

7. Third-Party Links

Our website may contain links to third-party websites for your convenience. Please note that this Privacy Policy applies only to our website and we are not responsible for the privacy practices of external sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, or if you would like to exercise your data rights, please contact us at:

Founder- Surbhi Rani       Email: houseofpranavi@gmail.com
Phone: 9041005575
Address: Hno. 29 UE-2 , Jalandhar, Punjab

By using our services, you acknowledge and agree to this Privacy Policy. Thank you for trusting House of Pranavi with your personal information!